Position Description

Digital Marketing Account Manager
Location Scottsdale, AZ (HQ)
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Ideas Collide is an energetic digital agency on the cutting edge of web development, marketing automation, and database marketing for enterprise clients world-wide. We deliver award-winning, results-driven marketing campaigns by empowering passionate and collaborative team members, and we’re looking to add to our talented team.

This is an opportunity for you to join our team during an exciting time and play an integral role in shaping the agency’s future. Account Managers at Ideas Collide oversee end-to-end project planning, execution and analysis, as well as manage key client relationships. This role is an important communicator between external and internal teams to deliver integrated marketing campaigns with business impact.

Flexibility, rewards, advancement, work/life balance and gratifying projects are part of our everyday vocabulary. At Ideas Collide we believe that you can’t love your life if you don’t love your work. So if you are looking for an opportunity to impact creative projects for key clients, you should consider joining our team.

Account Manager responsibilities:

  • Lead strategic marketing initiatives to help clients achieve their business goals

  • Conceptualize, plan, execute and evaluate multi-channel, marketing automation campaigns

  • Build and maintain successful relationships with key agency clients

  • Provide end-to-end project oversight for integrated communications touchpoints, including email, web, social, paid advertising, promotions, collateral, events

  • Manage complex projects and fluid timelines, often with competing priorities

  • Coordinate internal/external teams to facilitate creative development, campaign implementation and performance analysis

  • Lead client-facing meetings and phone calls; create agendas, presentation materials, meeting notes 

  • Establish and track budgets, scope projects, handle account financials

  • Create, edit and refine content to ensure consistent messaging and application of brand across communications

  • Identify and monitor key performance indicators based on campaign objectives; facilitate reporting of campaign results and advise on optimizations

  • Remain current in latest marketing trends and provide strategic recommendations based on new research and findings

  • Keep firm commitment to quality control and exceeding expectations across all facets of client and project management

Account Manager qualifications:

  • Minimum 4-5 years project management in marketing or communications position, with 1-2 years focus on direct account and/or client management

  • Bachelor’s degree in Marketing, Communications, Advertising, Business or related filed or study required

  • Experience with marketing automation and B2B marketing strongly preferred

  • Demonstrated ability to collaborate with internal teams and client organizations, with effectiveness and diplomacy, particularly as part of a team effort

  • Successful client relationship manager and agency liaison

  • Comfort with email, web and social media technologies and the standards required to execute marketing campaigns in new media channels

  • Adept in understanding best practices in email, website usability, user interfaces, as well as print and web-based design

  • Polished communication skills, both verbal and written; comfortable leading conversations with client stakeholders in a corporate environment

  • Results-driven mindset and commitment to achieving successful project outcomes

  • Success in roles that require management of multiple priorities in a dynamic environment

  • Proven problem-solving skills, including the ability to create, streamline, and troubleshoot client projects, offer creative solutions and effective processes

  • Proficient in using Excel, Word, Outlook, PowerPoint; experience with project management tools like Jira and Mavenlink. Basecamp is a plus as well.  

Learn more about working with an elite group of marketing superheroes and roster of dynamic clients at  ideascollide.com .