Position Description

Facilities Manager (5/13/2019)
Location Compass Center
Job Code 2019MAY13
# of Openings 1
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FACILITIES MANAGER

ABOUT THE POSITION: The Facilities Manager is responsible for overseeing the facilities management needs of 4 to 5 multi-use properties directly managed by Compass Housing Alliance in the Seattle area. They are involved in all aspects of operations of the property, including compliance, maintenance and repair, security, janitorial services, landscaping, and other operational aspects of the buildings. The Manager will assist in defining a high standard of maintenance and repair while ensuring the safety and well-being of the clients/residents and staff. They will oversee Maintenance Technician staff and also be required to perform hands-on work at the properties, when/where needed.

ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for homeless and low-income people in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. We recognize the value that different perspectives and cultures bring to the organization. To learn more about the agency visit www.compasshousingalliance.org.

LOCATION: Compass on Dexter building in South Lake Union - Seattle, WA

REPORTS TO: Director of Housing Operations

FLSA STATUS: Exempt

SCHEDULE: Monday-Friday days plus evenings and weekend for emergencies

SALARY RANGE: DOE and within Compass ranges

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English.

Facilities Management

  • Responsible for all aspects of operations of the property, including compliance, maintenance and repair, security, janitorial services, landscaping, and other operational aspects of Compass managed properties.
  • Required to perform hands on work at the properties where needed.
  • Responsible for the facilities annual budget, managing the Profit & Loss (P&L) statements, and all supporting records and tracking.
  • Manages the installation, inspection, repair, troubleshooting, preventive and daily maintenance for approximately 4-5 properties and their equipment.
  • Coordinate all work related to property compliance inspections including pre-inspection, inspection, and follow-up, particularly with regards to any applicable renovations or new construction.
  • Maintain accurate records on preventive maintenance, service requests (received and completed), work-in-progress, and all supporting financial recordkeeping.
  • Manage and support facilities staff in the execution of work orders.
  • Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.
  • Develop policies and procedures related to facility management with a focus on safety and preventative maintenance.
  • Coordinate maintenance for agency vehicles.
  • Interface regularly with vendors and ensure efficiency in the purchase and usage of materials.

Supervision

  • Responsible for hiring, training, developing, and performance review of facilities technicians.
  • Provide direction, prioritization, and support of facilities staff and outside vendors including the development of scopes of work; the monitoring and reporting of progress, and the assurance of completion of maintenance projects.
  • Assess skill level of staff and continually strive to improve their skillset. Determine when outside vendors are necessary.

Leadership

  • Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action which may be taken.
  • Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
  • Project a favorable image of the organization in order to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor.
  • Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.

SUPERVISORY RESPONSIBILITIES

  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Directly supervise up to 3 employees.  Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

KNOWLEDGE,  SKILLS, AND ABILITIES

  • Proficient understanding of technical aspects of plumbing, carpentry, electrical systems, etc.
  • Ability to read and interpret documents such as safety rules, MSDS sheets, operating and maintenance instructions, and procedure manuals.
  • Practical judgment in the planning and accomplishing goals including demonstrated skill in project management especially for issues related to both renovations and new construction.
  • Knowledge of approved procurement processes to contract with local contractors and vendors and the ability to screen, select and monitor for contracted work.
  • Demonstrated competency in budget development and management including construction and maintenance related budgets.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Promote a team environment that values, encourages, and supports differences.
  • Ability to work independently and as part of a team particularly to be able to exercise sound decision making in the absence of supervision, with strong collaboration skills.
  • Sensitive to and able to communicate and work effectively with individuals from diverse economic circumstances, cultural and ethnic backgrounds, physical and mental abilities, and sexual orientation.
  • Excellent written and oral communication skills with ability to communicate effectively about technical problems and solutions.
  • Strong problem solving, time and project management skills are required to be successful in this role.
  • Ability and aptitude with technology necessary for successful day-to-day functioning in business environment including various databases, Microsoft Office Suite including Word, Excel, Outlook, etc., and Internet technology.
  • Valid WA driver’s license, proof of insurance, and a driving record that meets Compass standards, required.

EDUCATION AND/OR EXPERIENCE

  • A Bachelor’s degree is preferred, in construction management, engineering or other related field, or equivalent combination of education and experience.
  • A minimum of 5 years’ experience in building maintenance and repair operations.
  • 3 or more years of supervisory/management experience with 2 or more direct reports, desired.
  • 3 or more years of project management experience related to building maintenance and operations with experience seeing projects to completion, desired.
  • Familiarity with issues of homelessness, mental illness, substance abuse, sexual assault, and/or domestic violence, desired.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • The employee is frequently required to stand, walk, use hands to finger, handle, or feel, type, and reach with hands and arms;
  • The employee is occasionally required to stoop, kneel, crouch, crawl, climb or balance, and may be required to lift office products and supplies up to 50 pounds.
  • Work takes place in an office and shelter environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required.
  • Travel to program sites and meetings outside the office and around the county are necessary.

Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create and edit documents, listen and participate verbally at meetings. 

In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. The work may occasionally be in high and/or precarious places, and include exposure to fumes, airborne particles, toxic or caustic chemicals and outdoor weather conditions. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse tenant community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our client community includes the physically and mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve. This position may be eligible for occasional remote work.

EQUAL OPPORTUNITY EMPLOYMENT

Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to age, ancestry, citizenship, color, creed, disability, familial status, gender identity, genetic information, marital status, national origin, parental status, political ideology, pregnancy, race, religion, sex, sexual orientation, veteran or military status, use of section 8 certificate, use of service animal, and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours.

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