As Infrastructure Project Manager, your primary responsibility will be to guide Enterprise Infrastructure projects through the entire project lifecycle – from planning through execution. In this respect, you will be responsible for schedule management, status reporting, change orders and project communications. To be effective in this role, you must be able to work well as a member of the infrastructure team in a spirit of collaboration. Limited travel may be required.
Project Management Knowledge: Project plan development; workshop facilitation; tracking projects to scope, schedule, budget; status reporting, project communications.
Business Knowledge: Working knowledge of IT service management; ability to be resourceful and innovative and to align to the infrastructure department’s environment and evolving priorities in its service to its customers; analysis of resource allocations and capacity.
Executes/Results-Driven: Sets and conveys clear goals and monitors progress; is accessible and supports other team members; facilitates project delivery and adds value to the organization by making timely and sound decisions and by seeking solutions.
Attention to Detail: A concern for ensuring accuracy, clarity, and quality of work reflecting an underlying drive to increase efficiency and track organizational measures.
Collaboration and Teamwork: Fosters team commitment to common goals; identifies conflicts and finds ways to balance them; values contributions of all team members and other constituencies; values team accomplishments over individual accomplishments; leverages others' strengths and experiences to achieve team goals; co-operates with colleagues and shares resources. Uses team feedback to improve overall project delivery.
Customer Relationship Management: Establishes and builds relationships with customers by providing prompt, personalized, and value-added service; uses customer feedback as a basis for improving project delivery.