Summary of the position
Position is responsible for analyzing the operational performance, and user experience for online assets such as the mobile application, customer support site, and messaging channels, including development of special customer communications during storms or business changes that impact the customer. This position will also coordinate special events such as Customer Service Week.
Qualifications and Background:
Mediacom Communications is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Mediacom's EEO philosophy promotes equal employment opportunity throughout the organization. Any form of unlawful employee harassment based on the above mentioned characteristics is prohibited.
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