Position Description

JD Edwards CNC Consultant - Managed Services
Location Remote/Telecommute
Job Code 521
# of Openings 1
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The CNC Managed Services Consultant/Administrator, will have the skills and experience required to take ownership for performing day-to-day management of tasks for the JDE EnterpriseOne technical scope of a project. The responsibilities will be technical in nature and include project activities that may span all Practice Areas involved (Design/Build/Run, Operations Architecture, System Administration, Database, ERP and other technical frameworks, etc.).


  • This client support work will be performed remotely. As a member of the Denovo CNC Managed Services Group, perform day-to-day CNC support activities within JD Edwards World or EnterpriseOne on various platforms, such as:
  • Install and manage system across multiple platforms.
  • Apply ESUs, ASUs, Updates and Tools Release upgrades.
  • OMW installation, setup and project promotions;
  • JDE Administration of security, print, batch queues, performance tuning and monitoring via SAW
  • Set up and JDE manage reports.
  • Serve as first level escalation for issues
  • Create and manage environments, pathcodes and instances.  Monitor and manage application system performance and availability.
  • Provide complete and timely support for end users
  • Keep current and up-to-date with application architecture, ESU and service pack releases, functionality, and other CNC components
  • Work extensively with the development staff to promote new releases from development to QA and finally production.


  • Bachelor’s Degree in technical or business area preferred
  • At least five years of JD Edwards CNC consulting experience.
  • Must have strong knowledge of JD Edwards CNC functions, including computer languages, operating systems, and technical applications.  Must be familiar with JD Edwards system backup/restore requirements.
  • Must understand the system development process, client deployment options.  Experience with a variety of systems and platforms is preferred – Windows, Unix, iSeries, Citrix, WebSphere, JAS, etc.
  • Professional certification as appropriate.
  • Ability to interact with third-party technology vendors and partners, as well as internal facilities staff and end-users
  • Strategic planning and project management experience is a plus.

Soft Skills:

  • Excellent service-driven customer-focused skills.
  • Proven ability to work in both a team environment and independently.
  • Excellent oral, written and interpersonal communications skills.
  • Superior project planning and management skills.  Strong time management skills and attention to detail.
  • Proven ability to absorb, master and leverage emerging technologies.  Exceptional troubleshooting and problem-solving abilities.
  • Talent for creatively utilizing technology, people and processes to solve unique business problems in a cost-effective manner
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