Senior Quality Assurance Analyst - eCommerce Marketplace

Location: *Indianapolis Home Office
City: Indianapolis, IN
State/Territory: US-IN



The Senior QA Analyst is primarily responsible for leading QA team, who is responsible for validating the quality of the solution delivered by the project team. The incumbent is responsible for defining the project testing strategy and for coordinating and ensuring consistent and appropriate testing by project QA team members, for coordinating testing with UAT testing teams and for ensuring full and appropriate use of test automation frameworks. Defines and works within the testing strategy defined for the project, adhering to best practice and looking to automate where appropriate. This role requires strong communication and team leadership skills.  


  • Define the project testing strategy
  • Lead the QA team and coordinate testing activities
  • Provide hands-on support to perform testing activities and validate quality of releases
  • Develop and administer QA Schedules and monitor teams performance against the schedules
  • Develop Technical and QA best practices and ensure adherence to them
  • Ensure appropriate use of automation and regression tests
  • Validate the quality of software produced by Simon development and partners to ensure business value
  • Coordinate testing activities during UAT
  • Define defect tracking processes & tools
  • Coach, mentor and motivate other QA team members
  • Ensure excellent communication and collaboration between all internal and external teams
  • Identify risks, suggest and negotiate appropriate mitigation to the risks
  • Manage stakeholder expectations


  • Advanced Understanding of SDLC and agile concepts and their inter-relationships with QA practices
  • Advanced test definition and optimized test execution skills
  • Advanced knowledge of Quality assurance principles and best practices
  • Experience developing test strategies, test plans and test cases
  • Experience of functional, user interface and system integration testing
  • Experience of performance and other non-functional testing
  • Experience with test automation frameworks
  • Experience with user interface testing tools e.g. Selenium, QTP
  • Experience with acceptance testing frameworks e.g. Robot Framework, JBehave, or Fitnesse
  • Experience with cross browser testing including desktop and mobile
  • Experience with full life cycle projects
  • Excellent verbal and written communication skills in English
  • Excellent Analysis, problem solving, time management skills
  • Strong risk identification and mitigation planning skills
  • Strong team leadership skills
  • Ability to encourage, motivate and influence team
  • Degree in Computer Science or related subject
  • 8+ years QA experience
  • 5+ years experience as QA lead on web development projects
  • 2+ years experience of using agile methods on projects, e.g. Scrum/XP
  • 2+ years experience in eCommerce B2C projects
  • ISTQB Foundation certified is a plus
  • Not required, however preference given to:
  • Hybris experience and/or knowledge
  • System architecture experience and/or knowledge
  • Development experience with Java and scripting languages
  • Experience of Acceptance Test Driven Development
  • Linux experience and/or knowledge
  • Experience with web analytics, customer experience analytics, dynatrace, Splunk
  • ISTQB Advanced certified

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