Tokens

0

Play! Pokémon Opt in to Rankings!
X
Flip over to view Pokémon
TCG Premier Rating
Inbox Flip Gear

Your Favorite Pokémon

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Drag a Pokémon to rearrange its position. When you’re done, click “save” or go to the Fun Zone to edit your 6 favorites!

Save!
SavingLoad Indicator2
Close Drawer

Pokémon Careers


Infrastructure Engineer

Location: Bellevue, WA
Job Code: 623
# of Openings: 1

Description

Infrastructure Engineer

 

Who We Are

The Pokémon Company International (TPCi), a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

 

As part of a global IT Infrastructure team, this position is responsible for deploying, maintaining and managing the IT Infrastructure for our Bellevue office. This position will collaborate with the team to establish best practices in technology to support the business.

 

What You Will Do

  • Architect and implement IT Infrastructure technologies and platforms supporting corporate data and voice systems.

  • Document the design, operation, and troubleshooting of technology platforms and procedures.

  • Monitor, maintain, and troubleshoot IT Infrastructure technologies, including issues with the network, storage, virtual and cloud environments.

  • Supervise vendors and contractors performing infrastructure implementations.

  • Display patience and professionalism working with employees having a range of computer competencies.

  • Mentor other IT staff as-needed on all IT Infrastructure technologies.

  • Support local & remote users via IT Support ticketing systems, emails, and phone calls.

  • Manage and maintain a mixed storage infrastructure.

  • Manage and maintain Disaster Recovery and Backup systems.

  • Manage and maintain networking equipment and technology such as core and access switches, firewalls, routers, and wireless access points.

  • Manage and maintain miscellaneous infrastructure hardware such as UPS and power distribution systems.

  • Manage and maintain a virtual infrastructure onsite and in a cloud environment

  • Analyze performance and service delivery

What You Will Bring

  • 5+ years of experience providing Tier 3 and 4 IT technical support.

  • Excellent analytical abilities, project coordination, and time management skills, with the ability to work on multiple projects simultaneously.

  • In-depth knowledge of desktop and server operating systems.

  • Cisco and Palo Alto Networks experience preferred

  • VMware and AWS experience preferred

  • iSCSI Storage Array and NAS experience

  • Wireless troubleshooting experience

  • CCNA, VCP certifications preferred

  • Infrastructure performance analysis and KPI monitoring experience

  • Able to use scripting languages to automate tasks such as Windows PowerShell, BASH or Python.

  • Excellent verbal and written communication skills.

  • Able to work independently on projects with minimal supervision and direction.

How You Will Be Successful

  • Teamwork: Collaborates and cooperates to get the job done. Works with others towards a common goal. Offers assistance to others when needed.

  • Bias for Action : You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership.

  • Great people skills : You know the “how” is as important as the “what” and you aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and engage clients in a professional manner.

  • Passion & Pride in your work : You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution.

  • Logical and analytical: You’re able to distill and synthesize complex ideas into concise, meaningful information to clients. You’re adept at prioritization and project management with attentiveness to detail and consistent follow through.

  • Growth mindset : You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts.

What to Expect

We offer a professional, fun and creative work environment. While we maintain a good balance between work and life, additional hours may be required at peak times or for specific initiatives. Travel between office locations internationally may be required on occasion.

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of people so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.





Are you a returning applicant?

Previous Applicants:

If you do not remember your password click here.

Back to Search Results

New Search


Powered By Taleo


You are about to leave Pokémon.com!

Close Window

Please note that some areas of Pokémon.com may not display correctly in your browser.

Please upgrade to one of these more modern browsers:

Click here to continue to Pokémon.com using your current browser.