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Mediacom Communications is one of the nation’s leading cable operators focused on serving the smaller cities and towns in the United States. We are dedicated to keeping jobs in the communities we serve and providing individuals with the Power to Succeed. Our diversified workforce of over 4,600 employees lives and works in the 22 states where we do business.

A lot of companies say they’re at the forefront of technology, Mediacom follows through. We are committed to bridging the digital divide between major cities and America’s smaller regions by providing the best technology available. We have launched a 1 Billion dollar investment plan, “Project Gigabit” that will bring 1-Gigabit broadband internet service to virtually all of the 3 million homes and business we serve across 1,500 communities, add more access capability for small business and more.  As Mediacom continues to grow, so do the career opportunities within. When you join Mediacom, you join one of the most stable and dynamic technology companies in the market today. 

We are dedicated to keeping jobs in the communities we serve and give back to these vibrant communities through various programs, scholarships and grants. One Mediacom program, Connect2Compete, offers eligible families low-cost internet service. Annually, Mediacom awards tens of thousands of dollars in scholarship funds to students through the World Class Scholars Program, September 11 Memorial Fund, and Entrepreneur of Tomorrow Awards. Additionally, community grants fund a variety of specific offerings such as our Arts and Culture Grant Cycle in Dubuque, IA.

You'll also find all sorts of advantages to joining our family.  Along with the rewarding feeling that comes from serving your community, you’ll be challenged to advance in your career while enjoying a generous benefits package designed to be flexible and relevant to your needs.

Check out more benefits at Why Mediacom on our Career Page >>


Broadband Specialist IV, Maintenance

ID: 14255
City: Cedar Rapids, IA
State/Territory: US-IA
Exempt Status: Non-Exempt
Employment Duration: Full time
Working Hours: TUES-SAT 7:30AM-4:30PM

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Description

GENERAL RESPONSIBILITIES:
Performs field technical work. Primarily responsible for maintain the HFC plant from node to tap through routine maintenance and repair of CATV distribution system and HSD system and for turn-on of new distribution system. Maintenance and troubleshoot the trunk system due to equipment and/or power failure.

SPECIFIC RESPONSIBILITIES:
• Conducts system tests such as signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, including monthly, semi-annual and annual tests; RF knowledge/troubleshooting; sweep & balance HFC plant.
• Sets trunk levels, sets-up and changes out trunk amplifiers, calculates signal level losses in cable and equipment for trunk lines and distribution lines.
• Installs electronics and makes power connections; maintain power supplies.
• Properly uses, stores and maintains all test equipment used in system.
• Assumes full responsibility for troubleshooting and repair of the coaxial and fiber distribution system. Prepares estimates for projects, providing bill of materials.
• Works with connectors, fasteners and wire and uses hand tools; splices coax & fiber.
• May perform all duties of Broadband Specialist I-V, Technical Operations descriptions.
• Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.
• Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.
• On-call duty may be required; Other functions that may be assigned.

EXPERIENCE/SKILLS:

  • High school diploma or GED required; Associates degree preferred.
  • Valid driver’s license; satisfactory driving record required.
  • Required - Minimum of 6 months’ time spent as Broadband Specialist III or 5+ years’ equivalent cable technician experience.
  • Required- NCTI Service Technician
  • Required- NCTI System Technician
  • Preferred- DOCSIS 3.1: Customer Premise 
  • 18 months tenure as a Mediacom BBS III or equivalent experience.
  • Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls along with Home Controller.
  • Knowledge of HFC plant, installs and service calls.
  • Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting.
  • Advanced level of mechanical skills for splicing
  • Ability to interact and communicate with customers and co-workers.
  • Ability to work in high or tight spaces.
  • Ability to work in all weather conditions and at various heights.
  • Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.
  • Ability to trouble shoot customer premise equipment and cable issues

PHYSICAL REQUIREMENTS:
• Strenuous – Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

Keywords: System Technician, Maintenance, Broadband Specialist V, Installer, Technical Operations, Technician, Cable, Construction, Maintenance, Telecom, Internet, Install, Home Security, Xtream, Fiber, Copper, Splice




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Mediacom Communications is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Mediacom's EEO philosophy promotes equal employment opportunity throughout the organization. Any form of unlawful employee harassment based on the above mentioned characteristics is prohibited.
 
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