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Mediacom Communications is one of the nation’s leading cable operators focused on serving the smaller cities and towns in the United States. We are dedicated to keeping jobs in the communities we serve and providing individuals with the Power to Succeed. Our diversified workforce of over 4,600 employees lives and works in the 22 states where we do business.

A lot of companies say they’re at the forefront of technology, Mediacom follows through. We are committed to bridging the digital divide between major cities and America’s smaller regions by providing the best technology available. We have launched a 1 Billion dollar investment plan, “Project Gigabit” that will bring 1-Gigabit broadband internet service to virtually all of the 3 million homes and business we serve across 1,500 communities, add more access capability for small business and more.  As Mediacom continues to grow, so do the career opportunities within. When you join Mediacom, you join one of the most stable and dynamic technology companies in the market today. 

We are dedicated to keeping jobs in the communities we serve and give back to these vibrant communities through various programs, scholarships and grants. One Mediacom program, Connect2Compete, offers eligible families low-cost internet service. Annually, Mediacom awards tens of thousands of dollars in scholarship funds to students through the World Class Scholars Program, September 11 Memorial Fund, and Entrepreneur of Tomorrow Awards. Additionally, community grants fund a variety of specific offerings such as our Arts and Culture Grant Cycle in Dubuque, IA.

You'll also find all sorts of advantages to joining our family.  Along with the rewarding feeling that comes from serving your community, you’ll be challenged to advance in your career while enjoying a generous benefits package designed to be flexible and relevant to your needs.

Check out more benefits at Why Mediacom on our Career Page >>


Account Management Associate (AMA)

ID: 13545
City: Columbus, GA
State/Territory: US-GA
Exempt Status: Non-Exempt
Employment Duration: Full time
Working Hours:

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Description

JOB SUMMARY: The AMA position supports the active selling functions of the Account Executive (AE) team and is responsible to follow up on behalf of the Company to ensure that the sales of the advertising products and services are fulfilled to the customer as expected or, to get clarification of issues and help them get resolved.  The AMA is a liaison between sales, traffic, production and business operations and is responsible for assisting the assigned team with the preparation and maintenance of core, ADS and digital sales.

Specific responsibilities assigned to this position include, but are not limited to:

  • Assists in preparation of outgoing presentations and proposals as requested for both digital and TV.
  • Works as liaison between sales, traffic and digital operations to keep operations moving in a timely manner.
  • Completes new client requests and credit approval forms.
  • Compiles proposal research using Scarborough, Kantar,  AdMall, Showseeker, etc.
  • Obtains quotes from Digital team for tactics outside of Frequence (i.e. Facebook, YouTube).
  • Process correspondence and proposals; maintain accurate files and records.
  • Prepare avail requests and submit to AE for modification or changes.
  • Compiles insertion orders as required for both Digital and TV in Strata and Frequence.
  • Review order confirmation and sends to AE for approval and next steps.
  • Activates sold digital campaigns in Frequence dashboard and adjusts as needed.
  • Gets customer ad approval for digital production.  Gives customers dashboard access for digital and TV.
  • Manage order revision, make goods and exception process for assigned AEs. Process the appropriate make goods in AE Inbox.
  • Monitor and service existing accounts through telephone service calls and follow up. Watch for ending campaigns or copy and notify AE.
  • Work with the production and creative services teams to ensure client needs and requirements for production of the advertisement are met. Submit production POs via AdTools for the AEs.
  • Facilitates communication of retargeting/conversion pixels with customer.  Assist customer with adding pixel files or provide instructions on how to get this done.
  • Participate in collaborative process with Account Team to deliver 1st in class customer service.
  • Requires regular attendance to report to work per assigned work schedule.
  • Performs other duties as assigned.

 

PREFERRED QUALIFICATIONS:   

  • High school diploma or equivalent.
  • One to two years general office/clerical experience.
  • Good working knowledge of advertising functions and terms. 
  • Excellent written and oral communication skills. 
  • Excellent typing and computer skills including Word, Excel and PowerPoint. 
  • Must be able to multi-task. 
  • Ability to perform all the duties and responsibilities as described.



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Mediacom Communications is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Mediacom's EEO philosophy promotes equal employment opportunity throughout the organization. Any form of unlawful employee harassment based on the above mentioned characteristics is prohibited.
 
Mediacom endeavors to make mediacomcable.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact careersassistance@mediacomcc.com or dial 845-443-2408. Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.


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