Mediacom Communications is one of the nation’s leading cable operators focused on serving the smaller cities and towns in the United States. We are dedicated to keeping jobs in the communities we serve and providing individuals with the Power to Succeed. Our diversified workforce of over 4,600 employees lives and works in the 22 states where we do business.

A lot of companies say they’re at the forefront of technology, Mediacom follows through. We are committed to bridging the digital divide between major cities and America’s smaller regions by providing the best technology available. We have launched a 1 Billion dollar investment plan, “Project Gigabit” that will bring 1-Gigabit broadband internet service to virtually all of the 3 million homes and business we serve across 1,500 communities, add more access capability for small business and more.  As Mediacom continues to grow, so do the career opportunities within. When you join Mediacom, you join one of the most stable and dynamic technology companies in the market today. 

We are dedicated to keeping jobs in the communities we serve and give back to these vibrant communities through various programs, scholarships and grants. One Mediacom program, Connect2Compete, offers eligible families low-cost internet service. Annually, Mediacom awards tens of thousands of dollars in scholarship funds to students through the World Class Scholars Program, September 11 Memorial Fund, and Entrepreneur of Tomorrow Awards. Additionally, community grants fund a variety of specific offerings such as our Arts and Culture Grant Cycle in Dubuque, IA.

You'll also find all sorts of advantages to joining our family.  Along with the rewarding feeling that comes from serving your community, you’ll be challenged to advance in your career while enjoying a generous benefits package designed to be flexible and relevant to your needs.

Check out more benefits at Why Mediacom on our Career Page >>

IP Engineer I

ID: 13118
City: Des Moines, IA
State/Territory: US-IA
Exempt Status: Exempt
Employment Duration: Full time
Working Hours: 3 pm to 12 am Tuesday-Saturday

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General Responsibilities:

Work as part of the IP Operations team implementing transport capacity solutions for the corporate backbone network. Assist in generating written documentation to support the installation and configuration of SONET and optical transport equipment. Assist in implementing other aspects of the telecommunication network including synchronization and timing, fault alarm telemetry systems, and data communications networks.


Specific Responsibilities:

  • Provide implementation for all company managed IP networks and all applications of IP Technologies
  • Maintain and update engineering records of the network including network maps, databases, optical schematics, and wavelength plans.
  • Provide technical support to NOC and other technical operations groups to resolve open IP Operations related tickets and issues.
  • Provide technical support and technical expertise concerning the operation of the IP Routers, Switches, SONET and Optical Transport networks.
  • Provide technical support to Equipment Installers and Network Testers as required.
  • Implement new network builds or augmentations which include all aspects of Layer 1 thru Layer 4 IP services delivery.
  • Provide technical support to sales and sales engineering associates when required.
  • Understand technical issues and the implications on the business and be able to communicate them with other operating departments within the business.
  • Develop, provide and maintain positive communication with vendors for diagnosing and rectifying problems
  • Maintain positive relationships with customers and employees
  • Perform ongoing online maintenance and diagnostics to network
  • Perform other duties as requested by supervisor

Preferred Experience/Skills

  • Associate’s degree in computer science, Networking, or equivalent experience
  • Technical school, military training or equivalent work experience
  • Ability to learn new software, troubleshoot digital data and voice networks
  • Some Cisco experience required. Cisco CCNA or equivalent a plus.
  • 1 – 3 years experience with a carrier or a carrier network vendor; transmission product technology knowledge (NORTEL S/DMS preferred); TDM and circuit switched network experience. Telecom equipment installations experience a plus.
  • Optical transport knowledge a plus; including the following: specifications of different optical fiber types, optical loss budgets, dispersion compensation, DWDM technologies. Utilize vendor supplied software to model optical network loss budgets.
  • Working knowledge of layer 2 and layer 3 switching and routing protocols: i.e. MPLS, OSPF, VPN, VLAN, DNS, DHCP, etc.
  • Working knowledge of IP Address administration and domain management.
  • Working knowledge of transport protocols i.e. ATM, Frame Relay, SONET, or Ethernet.

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Mediacom Communications is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Mediacom's EEO philosophy promotes equal employment opportunity throughout the organization. Any form of unlawful employee harassment based on the above mentioned characteristics is prohibited.
Mediacom endeavors to make mediacomcable.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact careersassistance@mediacomcc.com or dial 845-443-2408. Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.

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