Coordinator, Merchant Marketing

Location: Holt Renfrew - Toronto - Corporate Store Support Centre (60 Bloor Street West, Suite 1100)
Department: Marketing & Customer Experience
Cosmetic/Brand Line:
Work Status: Full-Time
# of openings: 1
Project #: 13994


Holt Renfrew is Hiring!

Have you always wanted to join a Marketing team and be part of something iconic? Holt Renfrew is looking for an exceptional coordinator to join the team to help develop and execute marketing programs, both traditional and digitally focused. A day in the life is exciting, fast-paced and fun, as this person will work cross functionally with both internal partners and external vendors. They will have the rare opportunity to execute programs for the luxury brands and fashion houses that operate within Holt Renfrew. Apply today, and show us why you're the best person for the job, by sending us:

  • A cover letter
  • A resume

About Holt Renfrew

Celebrating a 180-year heritage, Holt Renfrew is recognized worldwide for an inspired shopping experience. Our purpose is to Inspire a Life of Style. We achieve this by living our Brand Spirit; demonstrating Holt’s values of

  • Passion - own it
  • Excellence - elevate every moment
  • Warmth - open to the world and
  • Unity - one team. One Holts.


Specific responsibilities include (but are not limited to) the following:

  • Support the Merchant Marketing Manager in preparing all divisional vendor marketing briefs for program activations
  • Support Merchant Marketing Manager on larger, more complex marketing programs as required
  • Accurately record and communicate all sales, assists with ROI and post mortem details, archiving seasonal activities and results for merchant marketing reference
  • Support Manager with monthly budget meeting preparation
  • Plays an active support role for Manager in planning seasonal vendor marketing plans, ensuring vendors have the seasonal rate card, understand holts programs and can lead and pitch programs where appropriate developing and enhancing the vendor relationship
  • Work in partnership with the Manager, Merchant Marketing to coordinate and support all Merchant Marketing programs and initiatives as well as working cross functionally with the required internal teams per project or marketing vehicle type
  • Facilitate communication with store and merchant buyers on deliveries associated with their direct mailers, special offers, business selling activities or events including any samples, bounce back offer collateral, Gift with Purchase items, Purchase with Purchase items, promotional items, etc. ensuring on-time delivery to store
  • Coordinate approval process and execution of all approved Merchant Marketing initiatives between internal marketing team, stores, buying team and vendors
  • Assist in the development of critical paths and the roll out of all related projects and programs
  • Coordinate and update project/event/initiative implementations including budgets, critical paths, monitoring of progress, development of launch materials, communication, and various marketing store/sales planning calendars and quantification sheets on a weekly on-going basis
  • Prepare, issue, track, and collect all vendor marketing co-op agreement contracts & invoices issued, updating marketing divisional budget on a regular basis to ensuring accuracy
  • Update and maintain manual and automated information in all related databases
  • Identify and recommend opportunities for the improvement of processes and  performance
  • Participate in the updating and distribution of Merchant Marketing internal program materials and policies
  • Complies with all Health & Safety policies and requirements
  • Other duties and projects as assigned

The ideal candidate:

  • Post-secondary degree in a related field
  • 1-2 years of post-university work experience
  • Demonstrated leadership and influencing skills with the ability to get things done 
  • Excellent interpersonal skills; a team player who is able to act as both a leader and an individual contributor as required
  • Confident and effective communication (written & verbal) and interpersonal skills
  • Is adaptable and comfortable with ambiguity and change 
  • Highly service-oriented with exceptional organizational and follow up skills
  • Passionate about fashion and luxury retailing
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

The measures of success: 

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients

Deadline to apply: November 18th 2019

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