Location: Holt Renfrew - Montreal (1300 ouest rue Sherbrooke)
Department: Store Experience
Cosmetic/Brand Line:
Work Status: Full-Time
# of openings: 1
Project #: 13758


At Holt Renfrew, our purpose is to inspire a life of style. We achieve this by living our Brand Spirit; demonstrating Holts’ values:

  • Passion - Own it
  • Excellence - Elevate every moment
  • Warmth - Open to the world
  • Unity - One team. One Holts

The Alterationist does this by fitting, pinning, marking and altering garments to client specifications.

Specific responsibilities include (but are not limited to) the following:

  • Measure clients to determine scope of work
  • Pin / mark garments as appropriate to type of fabric and to ensure correct fit
  • Complete work as pinned / marked and to the highest technical standard
  • Deliver complete garments on or before the date promised
  • Inform client of appropriate alteration charges as per current price list
  • Confirm and communicate promise date for completed alteration
  • Partner professionally with Sales Associates to create client satisfaction
  • Provide expert guidance on cut and fit
  • Complete designated sections of alterations tag
  • Follow Holt Renfrew price list
  • Inform department manager of supply requirements or equipment repair needs
  • Assist in maintaining department in a clean and orderly fashion
  • Complies with all Health & Safety policies and requirements

The ideal candidate:

  • Tailoring / seamstress technical training or its equivalent
  • 2 yrs experience in similar capacity
  • Previous experience in altering luxury fabrications
  • Can communicate comfortably and clearly in English and/or French

The measures of success: 

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients

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