Roger Vivier - Sales Manager

Location: Holt Renfrew - Toronto - Yorkdale (3401 Dufferin Street)
Department: Roger Vivier
Cosmetic/Brand Line:
Work Status: Full-Time
# of openings: 1
Project #: 13191


In partnership with the VP of Retail, promotes a high energy sales culture by motivating and inspiring others to achieve individual and team measurable goals.  Manages Collection sell thru goals and Sales Assistant volume goals.  In partnership with the VP of Retail, reviews payroll budgets and P & L to ensure store’s contribution is on target.  Ensures the individual and collective skills of the team are effectively utilized, building a strong people first culture.  Prepares for future growth by identifying on-going personnel needs, actively recruiting and hiring top talent  In partnership with the Store Manager effectively manages store operations, ensuring consistent compliance.

Sales Manager duties and responsibilities

  • Ensures the sales floor is adequately staffed from a sales and tactical perspective, providing elevated luxury world class service.
  • Analyzes business trends and creates/implements/communicates weekly plans to ensure Sales Associate Volume Goals and Collection Sell thru goals are achieved.
  • Develops/implements and manages outreach/clientele programs for associates to drive sales.
  • Develops contests and other motivational programs to motivate associates to increase sales and raise team spirit.
  • Ensures one on one discussion with associates occur weekly to review individual sales performance.
  • Performs hourly reads in POS and communicates daily goals to team managing in the moment to achieve communicated goals each and every day.
  • Manages the client/associate experience, team selling and coaching in the moment to increase productivity
  • Responsible to achieve individual sales goals.
  • Ensure staff is trained in product knowledge, and operational systems.
  • Creates and maintains an environment where all associates are treated fairly and with dignity.
  • Ensures brand merchandising/display standards are maintained and that the store is consistently replenished from back of house to front of house ensuring representation of entire collection.
  • Uses critical thinking and is tactical and flexible in managing processes, routines and best practices to limit company exposure and loss.


Please send resumes directly to m.sweet@todsgroup, with subject line "Canada Roger Vivier"

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