Beauty Advisors, Part Time & Full Time

Location: Holt Renfrew - Toronto - Bloor (50 Bloor Street West)
Department: Sales - Cosmetics, Skincare & Fragrances
Cosmetic/Brand Line:
Work Status: Full-Time
# of openings: 1
Project #: 12893

Description

 

Holt Renfrew Beauty, boasts the best of skincare, makeup and fragrances from around the world. In March 2019, Holt Renfrew on Bloor, will be opening their doors to a new Beauty Hall that will truly define the luxury Beauty Experience.

 

If you share our vision to inspire a life of style, and have a passion for beauty, Holt Renfrew can offer you a rewarding and exciting career.

 

Join our team as a Beauty Advisor, in either

  • Skincare
  • Beauty
  • Fragrance
     

Why Choose Holt Renfrew?

  • Work in the most luxurious environment and interact with a large client base
  • Have access to and sell products that are unique and exclusive to Holt Renfrew
  • Earn excellent commission and rewards

 

Specific responsibilities include (but are not limited to) the following:

  • Consistently deliver extraordinary service to all customers
  • Exceed all sales and service personal goals and targets
  • Exceed all sales and service brand goals and targets
  • Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
  • Share expert level of product knowledge with entire store selling team
  • Maintain solid relationships with buyer, vendor, and selling manager
  • Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
  • Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
  • Perform floor recovery, visual merchandising, price change, and related sales support tasks
  • Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
  • Resolve all customer service issues and partner with selling management on any issues outside of guidelines
  • Perform other duties, as assigned

 

The ideal candidate:

  • High school diploma
  • Demonstrated interest in the area of skincare, beauty or fragrance
  • Proven ability to exceed sales targets and work with sales objectives
  • Strong customer service experience, with a focus on elevating the customer experience
  • Highly collaborative; working with and through others in a team-oriented environment
  • Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
  • Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
  • Make-up artistry or aesthetics certificate may be required for certain brands

 

The measures of success: 

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients
  • Leadership behaviours, all employees at Holt Renfrew are expected to:
    • Inspire with Service
    • Lead with Passion
    • Own it with Pride
    • Earn lasting Relationships

 





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