MaxMara: Sales Associate

Location: Holt Renfrew - Toronto - Bloor (50 Bloor Street West)
Department: MaxMara
Cosmetic/Brand Line:
Work Status: Part-Time
# of openings: 1
Project #: 12882



*** minimum 3 years experience in Luxury Fashion Retail 


The Sales Associate is responsible for maximizing sales and providing excellent customer care, assist customers in the selection and purchase of merchandise.



Customer Service

  • Actively builds a local clientele
  • Resolve standard customer service issues within policy
  • Ensure customer’s needs are met, complaints are resolved and service is efficient.
  • Consistently meets/exceeds both store and individual sales goals
  • Maintain positive outlook and professional demeanor while supporting company initiatives (i.e. product launches, customer service, and selling incentives)


Staff Partnership

  • Promotes positive working environment through effective communication amongst peers, Management, and Corporate office



  • Consistently adheres to company policies and procedures
  • Possesses working knowledge of POS system
  • Escalate all store related issues to Shop Manager
  • Performs opening/closing duties as required
  • Accountable for protecting MaxMara assets and minimizing shrink


Store Visuals

  • Maintains a clean working environment and regularly replenishes merchandise
  • Maintains strong product knowledge to convey to clients



  • Minimum 1-3 years of Retail experience; luxury a plus
  • RTW and/or shoe experience is a plus; product experience in luxury or high-end retail is strongly preferred
  • Strong interpersonal, organizational, and communication skills
  • Able to work independently as well as collaboratively
  • Proficient computer skills


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