Manager, National Portfolio Maintenance

Description

At Holt Renfrew, our purpose is to inspire a life of style. We achieve this by living our Brand Spirit Demonstrating Holts’ values   

• Passion – Own it,
• Excellence - Elevate every moment,
• Warmth - Open to the world,
• Unity - One team. One Holts.

 Overview

The National Portfolio Manager Maintenance is accountable for executing all established facets of ongoing planned, predictive, preventative, and on-demand maintenance/replacements/repairs, with a high level of service to internal customers, with guidance and support from the Director Facilities Planning & Special projects.

Specific responsibilities include (but are not limited to) the following:

• Manages and adheres to approved operational and capital projects within budgets and seeks proper approval for extraordinary expenses when required
• Engages, collaborates with and provides guidance to the local Store Facilities teams through biweekly conference calls, leveraging best practices and sharing ideas
• Documents and prepares for approval all new or existing RFP’S, RFQ’S, business cases and R.O.I, when required, in order to support repair and project expenditures
• Assists the Director Facilities Planning & Special Projects with overseeing the National Contract Administration, reviewing contractor performance to ensure SLAs are adhered too and formally reviewing these relationships every 3 years
• Ensures compliance with all Vendors through the Contractor Check system
• Available on-call 24/7/365 as periodically required, to act as the SME to troubleshoot and identify solutions in critical situations (both emergency and non-emergency), when the Director Facilities Planning & Special Projects is unavailable
• Owner of the CMMS system ensuring accurate and up-to-date hierarchy, dispatching of requests and reconciliation with other users does not exceed PO, while providing a variety of reports including by not limited to: usage, costs, averages, etc.
• Champion for change and continuous improvement by maintaining a focused and positive attitude with every changing and shifting priority, while still delivering on desired results
• Reviews compliance issues when identified, escalating to Director Faculties Planning & Special Projects when needed and communicates with inspectors and authorities when requirei
• Partners to ensure equipment and controls provided for energy consumption, recycling/waste reduction measures and energy control systems are maintained to allow proper reduction of company’s carbon footprint
• Working with the Joint Health & Safety Committees, ensure Health & Safety initiatives and recommendations are identified and implemented to mitigate risk to both persons and property
• Communicates up-to-date information on facilities projects to internal and external stakeholders so they remain informed on project status and deliverables
• Maintains for Stores, SSC and Distribution Centre the facility equipment and resources that are in place for normal and non-routine situations (i.e. Crisis Management)

The ideal candidate:

• Post-secondary degree in Facility Management or Building Maintenance related field with the ability to read and understand blueprints
• Designation of CFM (IFMA) FMA (BOMI) or RPA (BOMI)
• Minimum 3-5 years’ experience in Facilities Management or Building Management   
• In-depth knowledge of all Building envelope, Structural, and Sciences (i.e. HVAC, life safety mechanical plumbing)) including Building and Fire code compliances
• Strong computer skills (Microsoft Office, Excel)
• Effective communication skills with the ability to articulate clearly and concisely
• Well developed project management and organizational skills with the ability to multi-task  
• A team player who is able to work both independently and as a leader when required
• Demonstrated ability to work effectively with shifting deadlines and conditions and conflicting priorities
• Certified JHSC member considered an asset
• Bilingual English /French considered an asset

The measures of success:

• Contribution to Dept. and Company financial objectives
• Individual objectives linked to the achievement of department & company goals
• Feedback from internal peer’s subordinates, external, clients, contractors, and consultants

Are you a returning applicant?