Location: Holt Renfrew - Calgary (510-8th Avenue SW)
Department: Operations
Cosmetic/Brand Line:
Work Status: Full-Time
# of openings: 1
Project #: 11716


At Holt Renfrew our mission is to present exceptional experiences together with the finest luxury products for life’s every day and extraordinary moments.  Every Holt Renfrew employee enables this mission and defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners.

The Tailor fits, pins, marks and alters garments to client specifications.

Specific responsibilities include (but are not limited to) the following:

  • Measure clients to determine scope of work
  • Pin / mark garments as appropriate to type of fabric and to ensure correct fit
  • Complete work as pinned / marked and to the highest technical standard
  • Deliver complete garments on or before the date promised
  • Inform client of appropriate alteration charges as per current price list
  • Confirm and communicate promise date for completed alteration
  • Partner professionally with Sales Associates to create client satisfaction
  • Provide expert guidance on cut and fit
  • Complete designated sections of alterations tag
  • Follow Holt Renfrew price list
  • Inform department manager of supply requirements or equipment repair needs
  • Assist in maintaining department in a clean and orderly fashion
  • Comply with all Health & Safety policies and requirements

The ideal candidate:

  • Tailoring / seamstress technical training or its equivalent
  • 2 years experience in similar capacity
  • Previous experience in altering luxury fabrications
  • Communicates comfortably and clearly in English and/or French

The ideal candidate:

  • High School diploma
  • 2+ years of experience in a supervisory capacity

The measures of success: 

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients
  • Leadership behaviours - all employees at Holt Renfrew are expected to:
    • Inspire with Service
    • Lead with Passion
    • Own it with Pride
    • Earn lasting Relationships


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