Location: Holt Renfrew - Toronto - Bloor (50 Bloor Street West)
Department: Loss Prevention
Cosmetic/Brand Line:
Work Status: Full-Time
# of openings: 1
Project #: 11170


At Holt Renfrew, our purpose is to inspire a life of style. We achieve this by living our Brand Spirit; demonstrating Holts’ values:

  • Passion - Own it
  • Excellence - Elevate every moment
  • Warmth - Open to the world
  • Unity - One team. One Holts

The Investigator protects company assets from fraud and internal/external loss.

Specific responsibilities include (but are not limited to) the following: 

  • Routinely walk floor to observe, identify dishonest persons both externally and internally
  • Observe and dispatch by monitoring CCTV system
  • Apprehend shoplifters and maintain records of apprehensions
  • Testify at criminal proceedings as appropriate
  • Conduct periodic P.O.S. audits
  • Conduct internal investigations as required with confidentiality
  • Analyze and follow up on transactional reporting
  • Minimize company loss due to paperwork errors
  • Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables
  • Respond to emergencies in a timely manner, ensuring appropriate follow up reporting
  • Provide support and follow up on audits to ensure compliance
  • Comply with all Health & Safety policies and requirements
  • Perform other duties, as assigned


The ideal candidate:

  • College Degree
  • 2-3 years experience in a similar capacity
  • Kinesic interview techniques or other interviewing/interrogation training
  • Previous experience in a retail environment
  • Standard first aid, CPR OPA Level II
  • Maintain provincial guard license



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