POSITION SUMMARY: Director, Monitoring, Evaluation and Learning
LOCATION: Washington, DC
Working with a small team, the Director is responsible for developing and implementing a system to monitor, evaluate, and report on the results and impact of FH’s activities to promote democracy around the globe. The Director is also responsible for ensuring that lessons learned and best practices gained from an assessment of activities are applied to new activities and initiatives going forward. Additionally, the Director facilitates project design processes, and leads applied research activities undertaken as part of FH’s overseas programming.
The position requires a candidate with deep knowledge of the theory and practice of democratic governance, and of donor-supported democracy promotion programming and how to assess and measure the results of this programming. This includes knowledge of qualitative and interpretive research methods. These qualifications must be combined with: a strong network within the academic and democracy practitioners’ communities, familiarity with strategic planning and internal policy development processes, a proven record of carrying out monitoring, evaluation, and learning (MEL) activities, and ability to lead and manage diverse staff.
PRINCIPLE DUTIES, RESPONSIBILITIES, AND EXPECTATIONS:
- Develop and lead the implementation of the system to monitor, evaluate, and report on results of FH activities. This system will gather, analyze, and store information about the results and impact of FH democracy promotion activities around the globe. The Director will ensure that measurement, analysis, and data gathering processes incorporate innovative best practices in the MEL field.
- Develop and implement organizational learning agenda. Given FH’s organizational mission, results framework, and activities, the Director will create a learning agenda informed by data and evidence gathered through monitoring and evaluation initiatives. The learning agenda should be designed to enable FH to apply to future work the lessons learned and best practices from its past work. It also should enable FH to speak externally on effective approaches to promoting democracy, demonstrating that FH is a thought leader in the democracy field.
- Oversee the development and implementation of a knowledge management system. Ensure that data, information and knowledge captured and generated through implementation of FH’s activities are systematized and actively shared with FH staff for learning purposes.
- Facilitate project design processes for priority countries and themes. This includes providing oversight to and training FH staff in developing project-specific theories of change, logic models, performance indicators, monitoring, and evaluation plans, data collection tools, and reporting templates.
- Lead applied research activities. Lead applied research initiatives under donor awards, including the USAID-funded Human Rights Support Mechanism (HRSM).
- Lead and manage staff. Select, oversee, lead, and manage a small team responsible for organizational monitoring, evaluation, reporting, and learning in a manner that fosters professional development, teamwork, trust, and collaboration.
- Collaboration. Participate in FH activities geared toward organizational success and strength, including cross-team collaboration activities. Maintain an effective and collaborative working relationship with all other FH divisions and share and exchange information about regional activities, approaches, and strategies.
- Travel. Travel domestically and abroad as required.
- Other relevant duties as assigned.
- Master’s degree in social sciences, research methods, international affairs, international development, or a related field. Relevant Ph.D. degree preferred.
Knowledge and Experience:
- Mastery of the theory and practice of democratic governance including governing legal principles, international institutions, instruments, and processes
- Deep knowledge of donor-supported democracy promotion programming and approaches to and policies for monitoring and evaluating democracy promotion activities. Strong knowledge of USG approaches and relevant USG structures and processes is required
- Project design and proposal experience, including crafting evidence-based theories of change, logical and results frameworks, monitoring and evaluation plans, risk analyses, and sustainability plans
- Proficiency in data management and data analysis software platforms
- Demonstrated skills in both quantitative and qualitative data collection and analysis methods
- Ten or more years of experience years developing, implementing, and managing MEL activities in the democracy promotion sector for a private organization (non-profit or for-profit), academic institution, or government agency (or a combination of education, training, and professional experience) including experience designing and managing an organization-wide results measurement system
- Demonstrated skills in training others on the theory and practice of monitoring and evaluating democracy promotion activities
- Six or more years of experience leading and managing staff
- Knowledge of and ability to apply various innovative evaluation approaches and methodologies, such as Process Tracing, Outcome Harvesting, Comparative Qualitative Analysis, Utilization-Focused Evaluation and/or Developmental Evaluation
- Familiarity with strategic planning and internal policy development processes
- Proven ability to cultivate and maintain collaborative, cooperative, productive relationships with a range of stakeholders including donors and project partners and beneficiaries
- Strong ability to independently plan, organize, prioritize work, and multitask to meet goals and tight deadlines
- Ability to apply superb attention to detail and consistently produce timely and error-free work product
- Excellent timekeeping and attendance, and ability to work a flexible schedule and be available outside of normal business hours for urgent matters
- Fluency in spoken and written English
- Proven ability to clearly communicate complex concepts verbally and in writing
- Proven ability to recruit highly capable staff, manage and motivate personnel, and lead diverse teams. Strong ability to lead by example, with integrity, purpose, and commitment to attainment of FH goals
- Ability to collaborate with others and successfully work as an effective team member
- Excellent interpersonal, diplomatic, and cross-cultural skills
- Excellent crisis-management and conflict mediation skills
- Ability to maintain the highest degree of confidentiality regarding all aspects of work at all times
Attributes and Characteristics:
- Strong and sustained commitment to FH mission, policies, and procedures
- Good stewardship in the use of FH resources
- Responsiveness to stakeholder (including donor) needs and willingness to solicit stakeholder feedback to improve service quality
- Professionalism, pleasant demeanor, positive attitude, and ethical conduct
- Strong and ethical judgment
- Ability to accept responsibility for assigned tasks
- Strong desire for excellence, and ability to inspire others to attain it
- Awareness of own strengths and weaknesses; commitment to learning from experience and through training and development opportunities
- Ability to work as an effective team member and successfully balance individual and team responsibilities
- Commitment to working transparently and respectfully with supervisors
- Internal : U.S. and field employees throughout FH
- External : Program partners, subgrantees, donors, consultants, other implementers, media, vendors, board members, members of the general public, etc. without supervision
General Working Conditions:
- General working office environment
- Some long hours including evenings and weekends to complete tasks or attend events
- Overseas travel minimum of 20% of the time
- Exposed to outside weather conditions when required to attend event venues or travel
- May involve work in regions that are remote and lack basic modern infrastructure, and in countries under U.S. travel advisory due to threats of terrorist attacks, civil unrest, kidnappings, disease outbreaks, etc.
- Sedentary, regularly required to sit for extended periods of time; constantly talk, hear and understand speech at normal levels using a telephone. Occasionally required to stand, walk, and bend over, reach overhead, use hands, wrists, and fingers, to grasp, push, pull, move, handle, feel, and type. Constantly required to use close vision and distance vision for regular computer work. Occasionally required to lift and/or move up to 25 lbs. to waist height.
Freedom House is an Equal Opportunity Employer and does not discriminate in its selection and employment practices. Freedom House offers competitive compensation and a comprehensive benefits package including health and wellness benefits, retirement, and professional development.
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