Freedom House’s Emergency Assistance Program (EAP) provides rapid response funding and other support to human rights defenders (HRDs) and civil society organizations (CSOs) that are under threat or attack because of their work to promote and protect human rights.
The Senior Monitoring, and Evaluation (M&E) Specialist for the Emergency Assistance Program (EAP) will oversee program design, the development of monitoring and evaluation plans and tools, data management and analysis, and program reporting for the emergency funds administered by Freedom House. This person is also responsible for contributing to ongoing institutional learning and adaptive implementation. This position is based in Washington, DC and reports to the Director of the Emergency Assistance Program.
PRINCIPAL DUTIES, RESPONSIBILITIES, AND EXPECTATIONS:
- Creation, Maintenance, and Implementation of Program Monitoring and Evaluation:
- Responsible for all aspects of monitoring and evaluation for the Emergency Assistance Program, including: designing M&E plans; operationalizing M&E systems (including the use of Excel, Qualtrics, Tableau, Fluxx); and creating plans for data collection procedures that meet best practices standards, including in insecure environments and with vulnerable populations.
- Manage the project database and plan and implement improvements to database design.
- Responsibilities may include supervising interns or part-time M&E staff for EAP.
- Training and Support for Program Staff and Partners:
- Train and advise EAP staff and key partner organizations in the use and implementation of M&E tools and processes, including the efficient use of the program database (Fluxx), Excel, and other M&E tools.
- Support EAP staff in project design process and provide technical assistance in the creation of project-specific M&E systems.
- Support program staff to use program database and Excel tools for effective program analysis.
- Assist program staff in briefing sub-grantees and partners on evaluation processes.
- Analysis and Reporting:
- Ensure the strategic alignment of EAP’s M&E practice with internal program needs and with donors’ monitoring and evaluation requirements and policies.
- Assist Director and program staff with reporting requirements, including M&E narratives, data visualization, results reporting, and additional analysis and charting for external reporting.
- Respond to data requests from Freedom House staff, donors and others in a timely manner.
- Regularly analyze results and trends within data for internal and external reporting purposes.
- Provide support and data needed for grant closeout and for project proposals.
- Support for Internal and External Evaluations:
- Conduct periodic internal evaluations and provide technical assistance to and oversight, as needed, for external evaluation processes.
- Use periodic internal data reviews to increase program effectiveness.
- To the extent possible, ensure that external evaluations are conducted with high data standards to allow for most useful outcomes.
- Based on findings and evidence from internal and external evaluations, support the Director and program staff in developing strategies for program improvement.
- As relevant, develop materials and support strategies to promote and share findings from evaluation activities.
- Other relevant duties as assigned which may include contributing to institutional learning and knowledge management processes; providing M&E support to other programs when requested; and providing support to EAP team-wide initiatives.
Education and Training
- Bachelor’s degree in social sciences, research methods, international affairs, international development, or a related field; Master’s degree preferred.
- Advanced Excel skills are required.
- Minimum 3-5 years of experience in developing, implementing, and managing M&E activities for an international organization (or a combination of education, training, and professional experience).
- Practical field-based experience conducting monitoring and evaluation preferred.
- Experience with applied research, qualitative and quantitative data collection and analysis methods, and indicator development and tracking.
- Experience with real-time database management and with exporting and manipulating data in Excel for reporting.
- Experience with online survey platforms such as Qualtrics, and data visualization techniques (including using Tableau).
- Experience with project design and proposal, including crafting theories of change, logical and results frameworks, monitoring and evaluation plans, risk analyses, and sustainability plans.
- Experience designing or managing program-wide measurement systems.
Skills and Competencies
- Must have a strong demonstrated knowledge of and skills with MS Excel/spreadsheet functionality (e.g. pivot tables, vlookup, charts/graphs). Required.
- Demonstrated skills in both quantitative and qualitative data collection and analysis methods, and with data visualization. Previous experience with Qualtric and Tableau preferred.
- Familiarity with responding to donor and funding agencies’ evaluation policies and reporting requirements.
- Strong ability to communicate effectively in English, both verbally and in writing.
- Working knowledge of additional languages preferable.
- Capable of being the primary M&E technical expert for multiple projects.
- Familiarity with advocacy evaluation, participatory research methods, network analysis, or mapping/geographic information systems.
- Technical expertise in one or more of the thematic areas in which EAP works, including human rights, civil society development, LGBTI rights, gender equality, freedom of religious belief, documentation of rights violations, fundamental freedoms, etc.
- Familiarity with HTML to assist with program database updates.
- Ability to work under pressure and meet challenging deadlines.
- Excellent inter-personal, inter-cultural and teamwork skills.
- Self-motivated and capable of taking initiative, as well as the ability to work effectively both independently and within a team.
- Willingness to perform other duties as assigned to support the team.
General Working Conditions:
- General working office environment
- Some long hours including evenings and weekends to complete tasks or attend events
- Travel to event sites and field offices less than 20% of the time
- To a limited extent, may involve work in regions that are remote and lack basic modern infrastructure, and in countries under U.S. travel advisory due to threats of terrorist attacks, civil unrest, kidnappings, disease outbreaks, etc.
- Sedentary, regularly required to sit for extended periods of time; constantly talk, hear and understand speech at normal levels using a telephone. Occasionally required to stand, walk, and bend over, reach overhead, use hands, wrists and fingers, to grasp, push, pull, move, handle, feel, and type. Constantly required to use close vision and distance vision for regular computer work. Occasionally required to lift and/or move up to 25 lbs. to waist height.
QUALIFIED AND INTERESTED APPLICANTS:
We invite qualified candidates to complete an online application and submit a resume and cover letter . The cover letter or resume should clearly indicate salary requirements as well as experience with the M&E software packages noted in the job description.
Only candidates who have been selected for an interview will be contacted.
Must be authorized to work in the U.S. without any restrictions.