Service Desk Technician I
|Location:||Boulder, CO (HQ)|
|# of Openings:||1|
The Service Desk Technician I position is a full-time employment opportunity located in Boulder, CO. This role will provide Tier 1 technical support to both internal associates and clients for technical inquiries received via telephone, email or web portal. They will assess the nature of a problem and resolve simple and basic support issues over the phone while escalating more complex issues to next level of support.
This position may be required to participate in a 24x7 on-call and Saturday rotation to include weekends and holidays. Candidate must be willing and available to work non-standard shifts for defined coverage times on short notice and/or for extended periods of time.
Responsibilities include but not limited to:
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