Monitoring Administrator

Location: Boulder, CO (HQ)
Job Code: 497
# of Openings: 1



The Monitoring Administrator will serve as a primary individual responsible for implementation, configuration, and ongoing management of our network and infrastructure monitoring systems.


  • Monitor network systems and alerts and work with managed service teams to ensure corrective actions are taken when systems are not functioning as expected.
  • Design and operate secure monitoring solutions that provide availability and performance insight into Operating Systems, applications, and network infrastructure using a variety of management protocols
  • Ensure ongoing availability of monitoring solutions through sound management of monitoring infrastructure components
  • Create customized health monitors and alerts as needed
  • Collaborate with internal and external parties to transform high-level technical objectives into comprehensive technical requirements.
  • Shall administer, operate, manage, establish, configure, optimize, and monitor applications and tools for monitoring management.
  • Monitoring system traffic and rates of data flow
  • Identifying, recommending and implementing changes to achieve system and network performance improvements
  • Share 7x24 rotational responsibilities for systems monitoring On-Call support.
  • Participate in and support team-oriented approaches to problem solving, system development, and operations.


  • Four-year degree in Computer Science or related field, or equivalent experience.
  • 5+ years working with application, systems, or network monitoring tools.
  • Experience with PRTG, N-Central, ManageEngine monitoring and packet capture tools.

Soft Skills:       

  • Must have excellent customer service skills and thrive in a team environment.
  • Highly motivated self-starter who is innovative and quick to learn.
  • Demonstrated ability to effectively prioritize and execute tasks in high-pressure and stressful situations.
  • Possesses strong analytical, conceptual and planning skills.  Exceptional troubleshooting and problem-solving abilities.  Ability to conduct research into a wide range of computing issues as required.
  • Excellent oral, written and interpersonal communications skills.  Strong documentation skills.
  • Strong time management skills and attention to detail.

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