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Project Manager

Location: Gatineau
Job Code: 239
# of Openings: 1


The Project Manager plays a vital role in keeping project activities on task. As a project manager, you will manage the entire project lifecycle, from defining business objectives and project plan to managing its successful execution and deployment—all while meeting strict deadlines and ensuring budgetary obligations. As an effective leader, you will coordinate the efforts of team members and third-party contractors or consultants to deliver projects according to plan while overseeing quality control through the project’s duration.

Who you are:
  • Well-spoken and customer facing— you have the ability to present ideas in user-friendly language.
  • An engaging, inspiring, and energetic leader who promotes an environment conducive to creativity and is receptive to new ideas and approaches.
  • A self-directed, self-motivated individual who can work independently with limited supervision
What you’ll do:

You will plan, execute, and finalize projects according to strict deadlines and within budget parameters, defining the project’s objectives and overseeing quality control throughout the project lifecycle. This specifically encompasses:

  • Project scoping, estimating, planning
  • Client and client stakeholder management and acceptance
  • Scope, change, budget, and schedule management
  • Team management within a matrix organization against a deliverable
  • Status reporting (internal/external)
  • Resource forecasting
  • Risk mitigation
  • Post-project reviews
What we look for:
  • A minimum of 5+ years’ experience as a project manager
  • Experience in a professional services organization
  • Experience in managing user-centered design projects and technical solutions
  • Experience working in a fast-paced organization with competing project demands and running multiple projects simultaneously
  • Experience with project management principles, processes, tools, and techniques
  • Excellent oral and written communication skills
  • Expertise in utilizing conflict resolution to lead staff and resolve issues with customers to ensure project goals and contractual agreements are met and customer requirements are fulfilled
  • The prudence to leverage project governance and escalation processes as needed to meet project KPIs
What grabs our attention:
  • Strong facilitation, negotiation, and conflict-resolution skills
  • Adaptability and capacity to work effectively in an environment where priorities change frequently
  • Superior communication and interpersonal skills with the ability to develop and foster long-term relationships
  • PMP certification

SMITH helps B2B and B2C brands navigate the future of commerce to differentiate and grow. Whether this means creating and implementing anywhere, anytime buying experiences, enabling the sales force, or incorporating the latest in mobile, voice, and AI, SMITH provides end-to-end commerce and content services to deliver successful business outcomes and happy customers. Privately owned with over 20 years of commerce experience, SMITH combines the expertise of Cactus Commerce and Ascentium in servicing clients such as AT&T, Microsoft, and PCNA with custom solutions and platform partners such as Episerver, SAP Hybris, and Sitecore. The company is headquartered in Seattle and has offices in Spokane and Ottawa-Gatineau and satellite presence in Dallas, Dayton, Minneapolis, Montreal, and Toronto.
SMITH is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, or national origin. Follow us on Twitter: @humansofsmith

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