Retail Brand Expert

Location: Mill Creek Mall – Erie PA
# of Openings: 1


Position Summary: 

The Brand Expert will help support Store Management in the execution of the selling culture and operations for a Fox Retail Store through exceeding expectations in programs and company objectives. Our Brand Expert is accountable for achieving all store goals and initiatives through driving sales, supporting store teams, recruiting/training exceptional talent, and achieving superior and consistent operational excellence, while maintaining professional pride and work ethic.

Essential Functions of this Role:

The essential duties and responsibilities of this position include, but are not limited to:

  • Responsible for growing revenues by driving sales through the execution of the Fox selling culture.
  • Support the Store Management in recruiting and training for other brand expert positions.
  • Execute an innovative customer store experience that surprises and excites our customers while exceeding our selling objectives
  • Execute retail operations best practices within a Fox retail store.
  • Maintain policies and procedures for the store.
  • Execute strategies to improve operating results in partnership with Store Management.
  • Monitor individual KPI’s and look for ways to maximize or improve results in partnership with Store Management.
  • Execute store strategies to manage inventory levels and maximize sales opportunities.
  • Execute marketing strategies to achieve and exceed sales goals in partnership with the Store Management.
  • Execute visual merchandising direction from Store Management while maintaining standards and brand image.
  • Support Store Management in the implementation of field training programs.
  • Support the Store Management in the execution of strategic events to increase sales and profitability.
  • Monitor individual time worked and follow Fox store scheduling processes.
  • Attend store sales meetings.
  • Execute checklists to ensure compliance to selling culture and operational policies and procedures.
  • Execute store level procedures related to merchandise flow, store maintenance and sale support functions.
  • Acts as a liaison between Customers and Store Management.
  • Ability to adapt to a fast paced environment, and respond to change effectively.
  • Resolve customer service issues in the store in conjunction with Store Management.
  • Minimize loss through the execution of  Fox Retail Stores Loss Prevention program

Minimum Education, Experience and Skills Required:

  • A minimum of 1 year experience with apparel store environment preferred.
  • Knowledge of visual presentation techniques and store layout.
  • Proven ability to plan and accomplish goals with a demonstrated history of exceeding expectations.
  • Demonstrated ability to execute strong selling skills.
  • POS Systems Experience
  • Ability to demonstrate strong people interaction skills.
  • Forward thinking and creative, capable of executing direction from a supervisors.
  • Proven ability to work in a fast paced environment and handle multiple tasks simultaneously.
  • Demonstrated ability to learn difficult concepts quickly, offer creative solutions to problems and maintain a point of view while supporting the ideas of others.
  • General knowledge of retail/math principles with the ability and willingness to work with numbers.
  • Strong organization skills, ability to follow projects/tasks to completion.
  • Outstanding communication skills (verbal, written and presentation).
  • Must be able to interact with all levels of Management and support a diverse work team

Physical Requirements:

  • May have to lift up to 30lbs.
  • Ability to move about a retail store for long periods of time.
  • May be required to stand for long periods of time during a work day.

Scheduling Requirements:

  • May be required to work more than 8 hours during a workday.
  • Required to work evenings, weekends, and holidays.

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About Fox Head, Inc.

Founded in 1974, Fox has been elevating motocross and action sports gear and apparel for almost 40 years. Through its heritage of championship winning athletes and groundbreaking performance and lifestyle products, Fox has become one of the most recognized actions sports brands in the world.

Privately-owned and operated, our state of the art Global Headquarters and Design Center are located in Irvine California. Additional locations are found in Northern California, Canada, Asia, and Europe. The dress code is casual, the atmosphere is friendly and the jobs are challenging.

We align ourselves with those who strive to be the best, and reward those with the dedication, imagination and desire required to achieve the incredible. If this sounds like you- We invite you to join our team!

Fox Head is an equal opportunity employer.

Contacting Fox HR - Outside the US

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